Clinic in a Winnebago

After smaller rural clinics were closed due to COVID-19, this left a need to provide healthcare to these communities in a creative way. A 38ft customized commercial Winnebago RV was built to bridge the gap. This self-sustained unit provides patients with a direct access to Mayo Clinic and their providers without having to travel long distances. Equipped with two fully functional exam rooms, the Mayo Clinic Mobile Health Unit uses remote diagnostic tools to provide a variety of care. Management Engineering and Consulting was brought in to help reach an aggressive target launch date while leveraging existing technology and developing partnerships. In today’s episode, Jon Eckdahl, Senior Health Systems Engineer, and Bhushan Pendse, Project Manager, with host Jodi Grimm discuss how their ability to move quickly while utilizing Agile methodology was instrumental in getting clinic in a Winnebago developed and available to rural communities.

COVID-19 Test Site Winterization

With the unpredictability of COVID-19, and impending winter months of the Midwest, Management Engineering and Consulting was tasked with helping to transform our current drive-up COVID testing models and prepare the southeast health system sites for winter. With these sites situated in the heart of the Midwest’s infamous cold and snowy winters, the teams had to move quickly to develop and implement a plan. The drive-thru testing centers needed to be moved indoors with a “drive up, walk through” set up. With the priority of keeping the patients and staff safe, a model had to be developed that would work for all five testing centers, while taking into account each sites individual nuances. Join Jon EckdahlSenior Health Systems Engineer, Teresa Walter, Project Manager, and host Tony Chihak as they discuss how their team was able to restructure and open walk-in testing sites across several locations in a short amount of time.


Emergency-Triage-Treat-Transport, or ET3, is an initiative with a goal to reduce the total cost of care while improving experience and outcomes by reimbursing ambulance services for providing treatment on scene through telemedicine or providing transportation to alternative destinations like urgent care. Management Engineering and Consulting was brought in to help obtain the electronic tools and provide processes needed to be in place to make the program operational. Since the program was started in January 2021, 22% of Mayo Clinic Ambulance’s 911 calls are treated and released at the scene, while 89% of patients transported to the emergency department are sent home without admission within six hours of arriving at the ED. In today’s episode, Mike Fabel, Principal Health Systems Engineer and host Jodi Grimm talk about this unique program and how ME&C was able to provide their services that helped make ET3 a success.

Enhanced Recovery After Surgery

Research shows that patients with a longer length of stay have poorer outcomes and longer recovery times after their joint surgery. Additionally, the Mayo Clinic Health Systems market for total joint surgery is highly competitive and their length of stay was higher than the competition at 1.84 days in late 2018. As of February 2021 and with the help of Management Engineering and Consulting, Mayo Clinic Health System–Franciscan Healthcare in La Crosse, WI was successful in reducing the length of stay to 0.6 days. In today’s episode, Senior Health Systems Engineer Sandra Elsen, Operations Administrator Matthew Tradewell, board-certified Anesthesiologist Dr. Peter Schams and host Tony Chihak discuss the extensive multidisciplinary work that was done to help redesign the way orthopedic patients are optimized for surgery, cared for the day of surgery and set up for success after surgery.

Mask Reprocessing

In early spring 2020, COVID-19 cases were rapidly increasing across the US which resulted in shortages of beds, staff and equipment. Personal protective equipment, or PPE, are required for both staff and patient safety and if these were unavailable, there would be critical limitations to the level of care Mayo Clinic needs to provide for patients in need not only from COVID but other diseases as well. While Mayo Clinic wasn’t expecting immediate shortages, a project was initiated to proactively implement mitigation plans in case of an actual surge. Management Engineering and Consulting was brought in to help identify an optimal plan for reprocessing PPE as well as implementing to solution in preparation for potential shortages. In today’s episode, Senior Health System Engineer Tae Huh and host Tony Chihak discuss how ME&C was able to move with agility and creativity while being under a tight deadline to provide a sustainable solution for reprocessing PPE.

Outpatient Simulation Modeling

Here at Mayo Clinic, outpatient labs are consistently engaged with patients throughout the week, particularly early in the week and during morning hours. While this congestion was a concern prior to COVID-19, it became a more pressing issue due to the new urgency to create social distancing for patients. Management Engineering and Consulting was asked to lead a project team to develop recommendations to reduce the number of patients in the lab lobbies at peak hours to increase social distancing. Adam Resnick, Health System Engineer Fellow, and host Tony Chihak discuss the challenging process of developing an accurate simulation model to provide recommendations for implementation. 

ME&C and the COVID Vaccine Pt. 3

As the vaccines started to arrive, as well as vaccination clinic sites established, the physical distribution could begin. There needed to be a patient flow implemented to provide vaccination opportunities while protecting patients and staff. Part three in this series explores how Mayo Clinic, with the help of ME&C laid the groundwork for patients to physically receive their vaccines. Listen to Health System Engineers Nalini Krishnan and Joe Stearly along side host Jodi Grimm as they discuss their roles in creating patient flows and distribution processes while abiding by state regulations.

ME&C and the COVID Vaccine Pt. 2

With vaccines in production and on their way to medical facilities around the country, the complex task of vaccine storage and distribution came to the forefront. A plan was needed to be created and implemented across the Mayo Clinic enterprise. Part two in this series discusses how Mayo Clinic with the help of ME&C began to strategize about how to distribute the vaccine to the patient population as well as where to stand up potential mass vaccination sites. Join Health Systems Engineers Nalini Krishnan and Sandra Elsen along with host Jodi Grimm as they share their passion in their roles of helping ensure a successful vaccine distribution across all the Mayo Clinic sites.

ME&C and the COVID Vaccine Pt. 1

When COVID-19 hit, the first question on everyone’s minds was “when will there be a vaccine?” With so many complex factors and such uncertainty, Mayo Clinic began to plan early on for the arrival and distribution of future vaccines. Part one in this series dives into how Mayo Clinic, with the help of ME&C, began a plan for vaccinating a large number of patients and staff across several regions that Mayo Clinic operates in. In today’s episode, Sonia Martindale, Senior Principle Health Systems Engineer, and Jana Macickova, Associate, along with host Jodi Grimm discuss the crucial and rewarding task of beginning the planning and building the framework required for a successful distribution.

Sheikh Shakhbout Medical City (SSMC)

Abu Dhabi Health Services Company (SEHA) and Mayo Clinic announced a joint venture to operate Sheikh Shakhbout Medical City (SSMC), one of the United Arab Emirates’ largest hospitals for patients with serious or complex medical conditions. Sheikh Shakhbout Medical City creates a pathway for further innovation and development of life sciences in the Emirates. Join Hugo Pariseau, Health Systems Engineer, and Andrea Smith, Project Manager, along with host Jodi Grimm as they discuss ME&C’s contributions to this unique joint endeavor.